Terms of Service
Article 1 [Purpose]
These Terms of Service aim to stipulate the rights, obligations, responsibilities, and other necessary matters concerning the use of the application "EZ-FACE" (hereinafter referred to as the "Service") provided by Keensight Inc. (hereinafter referred to as the "Company") between the Company and the users utilizing it (hereinafter referred to as "Members").
Article 2 [Posting, Effect, and Amendment of Terms]
① The Company shall post these Terms on the Company's internet homepage and the initial or linked screen of the EZ-FACE application or notify Members through other methods. These Terms shall become effective when a person wishing to use the Service agrees to these Terms and registers as a Member.
② The Company may amend these Terms to the extent that it does not violate relevant laws and regulations such as the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Act on Consumer Protection in Electronic Commerce, etc., and the Consumer Basic Act.
③ These Terms of Service may be amended. If the Company amends the Terms, it shall announce the fact that the Terms are being amended and the amended content via email dispatch or posting on the Company's internet homepage at least 7 days prior to the date the amended Terms take effect (hereinafter referred to as the "Effective Date"). However, in the case of changes that significantly affect the rights and obligations of the Member, the announcement shall be made at least 30 days prior to the application date.
④ The Member has the right to disagree with the Terms being amended by the Company in accordance with the preceding paragraph. In this case, the Member may express their intention on the service use suspension and withdrawal page provided by the Company and request the termination of service use. However, if the Company clearly notified the Member, when communicating the amended Terms, that failure to express refusal within 30 days would be deemed as an expression of intent, and the Member did not express refusal despite this notification, the Member shall be deemed to have agreed to the amended Terms.
Article 3 [Service Guidelines]
① The Company may establish necessary matters for the application of these Terms in the Service Guidelines. The Service Guidelines constitute a part of these Terms.
② The Company shall post the content of the Service Guidelines within the Service so that Members can be aware of them.
③ Amendment of the Service Guidelines shall follow the procedure outlined in Article 2, Paragraph 3.
Article 4 [Interpretation and Exceptions]
① The Company may establish separate terms of use and policies for individual services provided. If the content of such separate terms conflicts with these Terms, the terms of use for the individual service shall apply preferentially.
② Matters not specified in these Terms shall be governed by the provisions of relevant laws and regulations and general commercial practices.
Article 5 [Definitions]
① The terms used in these Terms are defined as follows:
Service: Refers to "EZ-FACE" and all related services provided by the Company that Members can use, regardless of the terminal device implemented, including personal computers (PCs), TVs, portable terminals, telecommunication facilities, and various wired/wireless devices.
Member: Refers to individuals and institutions that have entered into a service use agreement with the Company and use the services provided by the Company.
ID: Refers to a combination of letters and numbers selected by the Member and granted by the Company for Member identification and service use.
Password: Refers to a combination of letters or numbers set by the Member themselves and registered with the Company for personal information protection and verification.
Domain: Refers to a unique internet address granted by the Company for the Member's service use. The Company may provide additional separate domain addresses depending on the service for all provided services.
Post/Content: Refers to all information or materials posted by the Member on the Service while using the Service, including text, documents, pictures, videos, audio, links, files, or combinations thereof, and resulting outputs.
Paid Service: Refers to various online digital contents and all related services provided by the Company for a fee.
Credit: Refers to a virtual currency unit used to utilize or purchase services, which the Member acquires by paying a fee.
② The meaning of terms used in these Terms but not defined in Paragraph 1 shall be based on general transaction practices.
Article 6 [Formation of the Usage Agreement]
① The usage agreement is formed when a Member agrees to the Service Terms of Service on the membership registration page provided by the "EZ-FACE" service and related services, applies for use, and the Company approves the application content.
② In principle, the Company approves service use applications in the order they are received for users who have agreed to the Terms of Service and applied for use. However, approval may be deferred for a certain period if there are operational or technical difficulties.
③ In principle, the Company approves the applicant's request for service use. However, the Company may refuse approval or terminate the usage agreement subsequently for applications falling under any of the following subparagraphs:
a. If the applicant has previously lost membership status under these Terms.
b. If the application was made using a third party's phone number.
c. If false information was provided, or required fields requested by the Company were not filled in.
d. If the intention is to use the service for fraudulent purposes.
e. If approval is impossible due to reasons attributable to the user, or the application violates other stipulated requirements.
f. If judged as a Member unsuitable according to Company policy, or if service provision is difficult.
g. If the Member's purpose or method of service use violates or is likely to violate the Medical Act or related laws.
h. If the Member's purpose or method of service use infringes or is likely to infringe upon the Company's property rights or business rights.
i. Engaging in acts of creating IDs and domains in bulk through abnormal methods.
j. Non-compliance with Company internal regulations such as Service Guidelines.
k. If an existing Member submits a duplicate application.
④ The Company may differentiate service usage, such as usage time, frequency, service menus, etc., by classifying Members into different levels according to Company policy.
⑤ Members must immediately correct and update their registered personal information if any changes occur to the content provided at the time of registration. The Company is not responsible for any damages incurred by the Member due to delays in updating information.
⑥ The Company may add, delete, or change the member information and other information items requested from the Member and collect and use them as stipulated by relevant laws and the Company's Privacy Policy.
Article 7 [Termination of the Usage Agreement]
① A Member may terminate the usage agreement at any time by notifying the Company of their intention to withdraw membership through the "Settings" page within the EZ-FACE application. However, any remaining Credits will be forfeited.
② If a Member wishes to reuse the service after terminating the usage agreement based on their own intention, the intention to reuse must be communicated to the Company, and service reuse is possible only after 24 hours have passed since the termination.
③ The Company may terminate the usage agreement if the following reasons arise or are confirmed:
Infringing upon the rights, honor, credit, or other legitimate interests of other Members, or engaging in acts contrary to the laws of the Republic of Korea or public order and morals.
Engaging in or attempting acts that interfere with the smooth operation of the services provided by the Company.
If the Company deems it necessary to refuse service provision based on reasonable judgment.
④ If the Company terminates the usage agreement according to Paragraph 3, it shall notify the Member of the termination intention through the in-app menu within the EZ-FACE application or via email. The usage agreement terminates at the time the Company notifies the Member of the termination intention.
⑤ If the usage agreement is terminated according to Paragraph 3, the Company may refuse to approve the Member's re-application for use.
Article 8 [User Management, etc.]
① The Company may take the following measures against Members who violate these Terms, the Company's Service Guidelines, other internal service regulations, relevant laws, or general principles of commerce:
Sanctions shall proceed in the order of Warning, Temporary Suspension, and Permanent Suspension.
A maximum of three warnings may be issued. Depending on the severity of the issue, the account may be immediately permanently suspended.
Temporary suspension may be imposed for a period ranging from 24 hours to 7 days. Depending on the severity of the issue, the account may be immediately permanently suspended.
Types of temporary suspension include access suspension, suspension of using specific functions within the service, etc.
If an account is permanently suspended, the Member cannot re-register for the service. Depending on the severity of the issue, EZ-FACE may request a review of related materials by judicial and investigative authorities or hand over the materials.
If an account is sanctioned, temporarily suspended, or permanently suspended due to violation of the Terms of Service or internal regulations, any Credits already used or held will not be refunded.
② When the Company takes measures specified in the preceding paragraph, it shall notify the Member in advance via an in-app message within the EZ-FACE application or the registered contact information. However, if the Member cannot be reached or in urgent situations, the Company may take action first and notify afterward.
③ If a Member has grounds to object to the Company's measures under this Article, they may raise an objection to the Company within 7 days from the date of receiving the notice specified in Paragraph 2. If the objection is deemed valid, the Company shall immediately lift the measures taken against the Member.
Article 9 [Personal Information Protection Obligation]
① The Company shall strive to protect Members' personal information as stipulated by relevant laws such as the Information and Communications Network Act. The protection and use of personal information are subject to relevant laws and the Company's Privacy Policy. However, the Company's Privacy Policy does not apply to linked sites other than the Company's official site.
② The Company shall promptly destroy the Member's personal information if the service is discontinued or if the Member withdraws consent for providing personal information. However, certain information may be retained as stipulated by relevant laws such as the Act on Consumer Protection in Electronic Commerce, etc.
③ The Company may collect additional personal information with the Member's consent for purposes such as service improvement and introduction of services to Members, in accordanceance with relevant laws.
④ Except where specifically provided by law, the Company shall not disclose or provide any personal information, including the Member's account information, to third parties without the Member's separate consent.
⑤ The Company may provide links and other methods to allow the use of the Member's account information for convenience in future services provided by the Company.
Article 10 [Member's ID and Password]
① This service supports only one account per Member.
② The account may only be used by the Member and internal personnel authorized by the Member (in the case of institutions). Under no circumstances may a Member allow another person to use their account. If multiple institutions use a single account under different institution names, it is considered service misuse, and the Company may arbitrarily suspend the account.
③ The Member is responsible for managing their ID and password.
④ The Member must not provide their ID and password for use by third parties.
⑤ The Member must directly manage their ID and password to prevent unauthorized use by others, and all related management responsibility lies with the Member. However, this does not apply in cases of the Company's intent or negligence.
⑥ If the Member becomes aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the Company and follow the Company's instructions.
⑦ The Company is not responsible for any disadvantages arising from the Member's failure to notify the Company in the case of Paragraph 4, or failure to follow the Company's guidance after notification.
⑧ If the ID and password registered by the Member match those registered with the Company, the Company shall consider the user as the Member without separate verification. The Company bears no responsibility for costs related to Credit and item purchases or paid service fees incurred when someone other than the Member uses the Member's account or device. The Member bears responsibility for all claims arising in connection with their account.
⑨ If there are changes to the information provided during the service use application, the Member must directly modify the changed information within the service or request an update of the changed information via email or customer center, and maintain the latest information. The Company is not responsible for any disadvantages arising from failure to update information.
Article 11 [Notices to Members, Provision of Information, and Posting of Advertisements]
① The Company may provide various information deemed necessary for service use to the email address designated by prior agreement between the Member and the Company.
② The Company may send commercial advertising emails for profit using Member information for service operation. If a Member does not wish to receive these, they can opt-out.
③ For notices applicable to all Members, the Company may substitute the notice in the preceding paragraph by posting on the Company website bulletin board for 7 days or more. However, for matters significantly affecting the Member's own transactions, individual notice shall be given using the method in the preceding paragraph.
④ Notwithstanding Paragraphs 1 through 4, the Company may send emails regardless of the Member's consent in the following cases:
1. Sending a verification email to confirm ownership of the email address entered during the use application.
2. Sending a verification email to confirm changes to the Member's information.
3. Cases where the Company judges the information to be critical and essential for the Member to know in providing the service.
⑤ Notwithstanding Paragraphs 1 through 4, the Company may contact a Member directly via the mobile phone number provided during registration for inquiries that are difficult to handle through online channels like KakaoTalk Plus Friend, such as fraud reports or unpleasant experiences during service use.
Article 12 [Posting of Paid Service Details]
① While the Company provides services with limited free access, services such as paid content may be provided for a fee.
② The Company shall clearly display matters concerning the content, usage method, fees, and other usage conditions of paid services on the initial screen or help section of the relevant paid service for easy understanding by the Member.
③ When providing paid services, the Company shall provide information on the conditions and procedures for cancellation and refund of the paid service.
④ When providing paid services to minors, the Company must notify that the contract can be cancelled by the minor or their legal representative if the legal representative's consent is not obtained.
Article 13 [Withdrawal of Offer]
① A Member who has entered into a contract regarding the use of paid services provided by the Company may withdraw the offer within 7 days from the date of purchase or the date the paid service becomes available.
② Notwithstanding Paragraph 1, the user cannot exercise the right to withdraw the offer in the following cases. However, for cases corresponding to subparagraphs 2 through 4, the Company shall take measures such as indicating the impossibility of withdrawal on the goods, packaging, or other easily accessible places for the user and Member, providing trial products, or enabling temporary or partial use of items, so that the exercise of the withdrawal right is not hindered:
1. If the goods, etc., are lost or damaged due to reasons attributable to the Member.
2. If the value of the goods, etc., has significantly decreased due to the Member's use or partial consumption.
3. If the value of the goods, etc., has significantly decreased over time, making resale difficult.
4. If the packaging of reproducible goods, etc., has been damaged.
5. Cases where the goods, etc., are individually produced upon the Member's order, and withdrawal would cause irreparable significant damage to the Company, provided the Member was separately notified of this fact in advance for the transaction and obtained the Member's consent in writing (including electronic documents).
③ Notwithstanding Paragraph 1, if the content of the service is performed differently from the contract details, the Member may withdraw the offer within 3 months from the date the service was supplied, or within 30 days from the date they knew or could have known the fact.
④ If a Member proceeds with a refund in violation of these Terms, such as by directly contacting the App Store (Apple App Store, Google Play Store, etc.) despite the inability to exercise the withdrawal right according to Paragraph 2, the Company shall reclaim the Member's Credits or other payment benefits equivalent to the refunded amount. If the reclaimed amount is insufficient, the Company may suspend the Member's account.
⑤ Withdrawal of the offer takes effect when the Member expresses their intention to the Company via phone, email, bulletin board, etc. To request a refund, the user must request it through the App Store. The Company informs the user that this may take 5-7 business days.
⑥ The Company must refund the amount within 3 business days from the date of receiving the Member's expressed intention of withdrawal. For Android users, the refund will be made to the payment method registered in the Google Play Store. For Apple users, the refund will be made to the refund account entered by the user when requesting the refund or purchasing the goods or services.
Article 14 [Payment, Refund, and Payment Cancellation]
① The Company may cancel or restrict refunds for amounts charged and paid through fraudulent methods or methods prohibited by the Company.
② For goods, etc., for which 7 days have passed since the time of purchase, the Member may receive payment cancellation, refund, and compensation from the Company according to the provisions of Paragraph 4 below only if reasons attributable to the Company, such as non-payment due to system errors, are acknowledged, as in the following subparagraphs:
1. If the service available through payment is entirely non-existent and the responsibility lies solely with the Company (excluding unavoidable cases such as pre-announced system maintenance).
2. If the Company notifies the Member of termination for reasons such as service closure.
3. Other cases separately determined by the Company for consumer protection.
③ The refund and payment cancellation procedures are as follows:
1. A Member wishing a refund must apply to the customer center via email, undergoing a process to authenticate their identity, and must apply for the refund simultaneously with identity verification.
2. The Company determines whether the Member's reason for the refund request is valid and refunds Members whose refund reason exists according to Paragraph 3 and who have followed the appropriate procedures.
3. The Company explains the method and procedure for calculating the refundable amount in detail to the Member before processing the refund and payment cancellation.
④ If a Member's use is suspended or they are forcibly withdrawn due to actions violating the Terms of Service, no refund or compensation will be provided.
⑤ If the contract is terminated due to the Member's voluntary withdrawal, items held by the Member are automatically forfeited and cannot be recovered or refunded.
⑥ If the Member's registered information is found to be false during the identity verification process, or if they are found not to meet the registration requirements, they will be subject to disciplinary action and forced withdrawal, and refund and compensation are not possible due to reasons attributable to the Member.
⑦ Disputes arising between the Company and the user may be subject to mediation by the Electronic Commerce Mediation Committee, an institution established under Article 32 of the Electronic Transactions Framework Act.
Article 15 [Purchase, Use, and Expiration of Credits and Items]
① Members may purchase Credits and items through payment methods provided by the Company, such as payment via the App Store. If there is a separate operator for the payment method, all payment-related questions, issues, complaints, etc., shall be handled according to the policies of the payment method operator used by the Member, and the Company cannot intervene.
② When a Member purchases Credits and items through an App Store (Apple App Store, Google Play Store, etc.), the Member must pay all fees, including taxes and charges, according to the policies of the app operator, such as specific payment processing service terms, and must fulfill the procedures and obligations presented by the app operator.
③ If a Member uses a payment method operated by a separate business entity other than the Company, such as payment via the App Store, the Member must check the policies of that entity in advance. The Company is not responsible for damages incurred by the Member due to the Member's failure to check.
④ Minors under the age of 19 must obtain the consent of their legal representative to purchase Credits and items. However, this excludes cases involving deceit by the minor and property for which the legal representative has permitted disposal.
Article 16 [Use and Expiration of Credits and Items]
① Credits consist of Free Credits granted gratuitously by the Company to the Member and Paid Credits purchased by the Member for consideration. Credits can be used as a means of payment when using services provided by the Company.
② Credits and items purchased by a Member expire 5 years from the date of purchase. However, if a specific usage period is set for a purchased item, it can only be used within that period.
③ Free Credits granted by the Company to a Member expire 6 months from the Member's last login date. However, if a specific usage period is set for an item, it can only be used within that period.
④ The order of Credit usage follows the policy determined by the Company.
Article 17 [Withdrawal of Offer and Refund for Credits]
① Only unused Paid Credits are eligible for withdrawal of offer or refund. Credits received for free without cash payment (e.g., attendance events, friend invitation events) and credits provided through additional payment events when purchasing paid credits are not eligible for withdrawal or refund.
② If a Member withdraws the offer according to Article 13, the Company shall promptly retrieve or delete the unused Paid Credits and any associated Free Credits granted additionally upon the purchase of said Paid Credits. Within 3 business days from the date of retrieval or deletion, the Company shall refund the payment using the method specified in Article 13, Paragraph 6.
③ The refund amount per credit for unused Paid Credits refunded according to Paragraph 2 is calculated by dividing the amount paid at the time of purchasing the credit bundle product by the number of Paid Credits received through the purchase of that product.
④ Even after the withdrawal period according to Article 13 has passed, the Member may receive a refund for unused Paid Credits before the expiration of the validity period specified in Article 16, Paragraph 2, using the method specified in Article 13, Paragraph 6. When refunding, the amount refunded will be the amount calculated according to Paragraph 3 minus a 10% refund fee and any third-party bank transfer fees.
⑤ The Company bears no separate responsibility for damages arising from the Member's failure to accurately enter refund information in relation to withdrawal and refund under this Article.
Article 18 [Overpayment]
① If an overpayment occurs, the Company shall refund the full amount of the overpayment using the same method as the payment. However, if there is a separate operator for the payment method used by the Member, such as purchases via the App Store, the Member must request the refund of the overpayment through the procedures presented by the operator of that payment method, which may take 5 to 7 business days depending on the payment operator's policy. The Company bears no responsibility if the refund of the overpayment is impossible due to reasons such as the Member's non-compliance with the payment method operator's policy.
② If an overpayment occurs due to reasons attributable to the Member, the costs incurred by the Company in refunding the overpayment shall be borne by the Member within a reasonable scope.
③ The Company shall process the refund procedure for overpayments in accordanceance with the Digital Content User Protection Guidelines and relevant laws.
Article 19 [Company's Obligations]
The Company shall do its best to provide continuous and stable services.
The Company must establish and operate a security system suitable for the current level of internet security technology development and the nature of the services provided by the Company so that Members can use the services safely.
The Company must process opinions or complaints raised by Members using the service if they are deemed legitimate. The process shall be communicated to the customer via email, bulletin boards, etc.
The Company shall comply with laws related to the operation and maintenance of the service, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Protection of Communications Secrets Act, the Telecommunications Business Act, and the Medical Act.
Article 20 [Member's Obligations]
① Members must not engage in the following acts:
1. Registering false information during application or information change.
2. Misappropriating another person's information.
3. Impersonating Company operators, employees, or the Company itself.
4. Unlawfully altering, editing, modifying, or copying information posted by the Company.
5. Acquiring information of other users through hacking.
6. Harassing, threatening, or defaming the Company, other Members, or other third parties.
7. Spreading false information or engaging in fraudulent activities.
8. Advertising content prohibited for medical institutions under domestic law.
9. Infringing upon the copyrights, trade secrets, patent rights, or other intellectual property rights of the Company or other third parties.
10. Distributing malicious code or data that causes malfunction of information and communication facilities or destruction of information.
11. Engaging in other illegal acts that violate current laws.
12. Engaging in activities for profit targeting an unspecified number of people using the Company's services.
13. Violating matters additionally announced through the "EZ-FACE" mobile application or online web page.
② If a Member engages in prohibited acts specified in the preceding paragraph, the Company may take appropriate measures depending on the severity of the violation, such as service warnings, usage suspension/contract termination, reporting to investigative authorities, etc.
③ Members may not assign, gift, or lend their right to use the service or other status under the usage agreement to third parties, nor provide it as collateral, without the express prior consent of the Company.
④ Members must comply with relevant laws, the provisions of these Terms, usage guidelines, precautions announced in relation to the service, matters notified by the Company, etc., and must not engage in acts that interfere with the Company's business.
⑤ Members may not engage in sales/advertising activities contrary to the purpose and method of use determined by the Company without the Company's prior permission, and the Member's service use must not infringe upon the Company's property rights, business rights, or business model.
⑥ As the service provider, the Company has the authority to exercise all necessary means to block or manage unauthorized or illegal access and use of this service. As part of this authority, the Company may implement technical measures, IP mapping, requests to mobile carriers, etc.
Article 21 [Provision, Change, and Suspension of Service]
① The Company provides the following services to Members:
1. "EZ-FACE" and "EZ-FACE" integrated account service.
2. Any other services provided to Members through additional development by the Company or partnership agreements with other companies.
② Unless the Company grants explicit rights through a separate written agreement with the Member to use the brand characteristics of the "EZ-FACE" service and related services, the Company does not grant the Member the right to use the Company's or "EZ-FACE" service's trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.
③ The service period according to these Terms is from the date of service application until the termination of the usage agreement.
④ The Company provides services 24 hours a day, 365 days a year, unless there are special business or technical circumstances.
⑤ The Company may temporarily suspend the provision of services in cases of maintenance, replacement, or breakdown of information and communication facilities, communication disruption, or significant operational reasons. In this case, the Company shall notify Members through methods such as the notice board and email. However, if there are unavoidable reasons why the Company cannot notify in advance, it may notify afterward.
⑥ The services provided by "EZ-FACE" are constantly evolving. The form, features, design, etc., of the services provided by the Company may change or be suspended frequently as needed. In this case, the Company does not provide prior notice to Members regarding individual changes. However, if damages may occur to the Member, the content of the changed service will be announced through the Company's internet homepage notice or email 7 days before the change (30 days before if there is a significant change).
⑦ If services provided are changed or suspended due to the reasons in Paragraph 5 and Paragraph 6, Members will not be separately compensated for services provided free of charge.
Article 22 [Restriction of Service Use]
① The Company may restrict or suspend all or part of the service without prior notice when force majeure events occur or are expected, such as natural disasters, national emergencies, technically difficult defects to resolve, or significant changes in service operation.
② If a Member observes another Member engaging in prohibited acts during service use, such as obscene conversations, fraud, or other acts prohibited by these Terms and Service Guidelines, they must immediately report it to the Company. The Company, after confirming the related content, must take appropriate measures based on these Terms, Service Guidelines, and other relevant laws. The Company is not responsible for financial or emotional damages incurred by the Member due to negligence in their reporting duty.
③ If service usage damages occur to the Member due to leakage of ID and password caused by the Member's negligence, or if a third party violates the Member's obligations under these Terms by methods such as unauthorized use of the ID and password, access and use of the service for the relevant ID and domain may be restricted.
④ During the investigation of violations of Article 20 [Typo likely intended, original refers to Art 17] of these Terms, if the relevant Member ID and domain are directly related to a specific violation, or if it is unavoidable for the protection of other Members' rights and interests and maintaining service order, the use of the relevant ID and domain may be temporarily suspended. The Member may file an objection regarding this through the "EZ-FACE" service homepage or email.
Article 23 [Rights and Responsibility for Posts/Content]
① Responsibility and rights for text, images, videos, 3D models, and other information created by the Member within the service (hereinafter referred to as "Posts/Content") belong to the Member who registered the Posts/Content.
② The Company is not responsible for and does not guarantee the reliability, truthfulness, accuracy, etc., of the content registered by Members.
③ Copyrights and intellectual property rights for the Service itself, and copyrights for Posts/Content created by the Company, belong to the Company. However, this excludes Posts/Content created solely or jointly by the Member and copyrighted works provided under partnership agreements.
④ Posts/Content published by the Member within the service may be used in search results, service operation and promotion, etc., through media, homepage, the Company's other services, and other methods (including those currently known and developed in the future). In this process, the content may be partially modified, copied, or edited within the necessary scope for exposure. In this case, the Company complies with copyright law provisions, and the Member can always take measures such as deletion, exclusion from search results, or setting to private for the relevant Posts/Content through the customer center or management functions within the service.
⑤ If a Member withdraws their membership, the Posts/Content they created are not deleted. However, the Member may request deletion of their Posts/Content by contacting the Company's customer center before withdrawal. The Company is not responsible if the copyrighted work is re-posted without deletion due to being stored or unlawfully copied by third parties. Furthermore, in the case of Members who have violated these Terms and relevant laws, their ID and Member information may be retained after withdrawal to the extent permitted by relevant laws for the protection of other Members and for use as evidence upon request from courts, investigative agencies, or related institutions.
⑥ The Member shall bear full civil and criminal liability arising from their Posts/Content infringing upon the copyrights or other intellectual property rights of the Company or third parties.
Article 24 [Management of Posts/Content]
① If a Member's Posts/Content includes content that violates relevant laws such as the Information and Communications Network Act and the Copyright Act, the rights holder may request suspension of posting, deletion, etc., of the relevant Posts/Content according to the procedures established by relevant laws, and the Company must take measures in accordanceance with relevant laws.
② Even without a request from the rights holder according to the preceding paragraph, the Company may delete or blind Posts/Content falling under any of the following subparagraphs:
1. Unsound content.
2. Posts/Content containing content that violates the laws of the Republic of Korea.
3. Posts/Content concerning illegal products or obscene materials prohibited from sale under the laws of the Republic of Korea, or advertising thereof.
4. False or exaggerated advertising.
5. Posts/Content that infringe upon the rights, honor, credit, or other legitimate interests of others.
6. Posts/Content that violate Company policy, other public order and morals, or are judged by the Company to interfere with or potentially interfere with the smooth operation of the service.
Article 25 [Limitation of Liability]
① The Company is not responsible for service usage failures caused by reasons attributable to the Member, such as non-compliance with the Terms, service usage methods, and usage standards.
② The Company does not guarantee the reliability, accuracy, etc., of information, data, or facts posted through the service.
③ The Company is not liable for transactions, etc., conducted between Members or between a Member and a third party mediated through the service, unless there is intent or gross negligence on the part of the Company.
④ The Company is not liable in connection with the use of services provided free of charge, unless there is intent or gross negligence, or a special provision in relevant laws.
⑤ The Company is exempted from liability if it cannot provide services due to force majeure, such as natural disasters, war, suspension of service by telecommunications providers, technically difficult defects to resolve, or other unavoidable circumstances.
⑥ The Company is not liable for service suspension or failure due to unavoidable reasons such as pre-announced maintenance, replacement, regular inspection, construction, etc., of service facilities, unless there is intent or gross negligence.
⑦ The Member is responsible for damages to computer systems or loss of data and information incurred by downloading or accessing specific programs or information using the Company's service based on their own decision.
⑧ The Company is not liable for damages incurred if a telecommunications provider suspends or fails to provide telecommunication services normally, unless there is intent or gross negligence.
⑨ The Company is not liable for damages incurred due to reasons attributable to the Member, such as Member's computer errors, inaccurate entry of personal information and email address, negligent password management, etc., unless there is intent or gross negligence.
⑩ The Company is not liable for various problems arising from the Member's computer environment or security issues outside the Company's scope of management, or problems arising without reasons attributable to the Company, such as network hacking that is difficult to defend against with the current level of security technology.
⑪ The Company does not guarantee or assume responsibility for the accuracy, content, completeness, legality, reliability, etc., of the information provided by the service, and is not ultimately responsible for site deletion, storage failure, incorrect delivery, or provision of information. Furthermore, the Company is not responsible for the reliability, accuracy, completeness, quality, etc., of information, data, or facts posted or transmitted by the Member within the service or on the website.
⑫ The Company bears no responsibility whatsoever for damages arising from the user leaking or providing their own personal information to others.
⑬ The Company is not responsible if the Member fails to obtain the expected benefits from using the service, and liability is exempted for damages arising from the selection or use of the service.
⑭ The Company has no obligation to pre-screen Posts/Content before registration or constantly check or review the content of Posts/Content, and is not responsible for the results thereof.
⑮ If data charges are incurred when accessing the service outside a WiFi environment, the user cannot request any payment from the Company for the incurred charges.
⑯ The Company is not liable for punitive damages arising from the service use process, regardless of whether the Member was notified in advance about the possibility of such damages.
Article 26 [Damages / Indemnification]
① If a third party files a lawsuit or raises objections against the Company, its affiliates, employees, etc., due to the Member's violation of these Terms, Service Guidelines, other Company internal regulations, separate agreements, relevant laws, etc., the Member must compensate for related damages, including response costs (attorney fees, etc.).
② If such a dispute arises as described in Paragraph 1, the Company has the right to lead the dispute response at the Member's expense. Settlements or adjustments between the Member and the third party shall have no effect on the Company unless the Company provides prior consent.
③ The Member acknowledges that actions violating these Terms, Service Guidelines, other Company internal regulations, separate agreements, relevant laws, etc., may cause irreparable harm to the Company, for which subsequent monetary compensation alone may not be sufficient. Accordingly, the Member acknowledges that the Company may pursue emergency relief procedures, including applying for injunctions to prohibit the violating act against the Member, prior to legal remedies involving monetary compensation.
Article 27 [Feedback]
① Members may provide opinions, suggestions, and feedback (collectively referred to as "Feedback") to the Company regarding this Service. Feedback becomes the property of the Company, and the Company may freely use the Feedback for commercial or other purposes without separate compensation to the Member who provided the Feedback.
② The Company may improve the Service by referring to Member Feedback but is not obligated to necessarily reflect the Member's Feedback in the Service.
Article 28 [Confirmation and Compliance with App Store Terms]
When downloading the EZ-FACE app, the Member must confirm the terms and privacy policy of the App Store (collectively referring to all platforms where the EZ-FACE app can be downloaded, including Apple App Store, Google Play Store, etc.) where the download is conducted. The Member acknowledges that such content may apply to them when using the EZ-FACE app and must comply with related obligations.
Article 29 [Governing Law and Jurisdiction]
① Lawsuits filed between the Company and the Member shall be governed by the laws of the Republic of Korea.
② Lawsuits concerning disputes arising between the Company and the Member shall be under the jurisdiction of the competent court according to the Civil Procedure Act as the court of first instance.
[Addendum]
These Terms shall apply from February 25, 2025.